Wednesday, March 4, 2009

PREMIER[e] DELAY_update.

Hello all.

For those of you who were kind enough to to order a copy of PREMIER[e] - in order show your support for my work and for LIGHTBOX's new business venture - you may have noticed that your book has not arrived. There is a legitimate reason.

When we shipped out the copies I was going to hand out to specific people at this year's NYCC show, the ALL books arrived at my hotel in terrible condition and unfit for distribution. I was genuinely red in the face with anger and embarrassment as I didn't realize their condition until a couple of their recipients opened them up only to see that they torn completely off of the front and back covers! It was, to say the least, a nightmare scenario that we NEVER expected to happen.

That said, we have been trying for almost month now to see how the problem can be remedied and I believe we have come to a solution for the technical difficulty. Please know that it is only in the interest of quality control that we've held back the shipment of your copy. I would not want your expensive investment to arrive to you in sub par condition.

I am embarrassed about the delay, about the design and technical faux pas, and I ask those of you who are still waiting for your copy for your continued patience. Thank you very much. I cannot apologize enough.

Eric.